How do I contact customer service?
FortTesting2023-09-28T15:12:14+02:00Our customer service team is available from 8:30am to 6.00 pm between Monday to Friday. Closed on Saturdays, Sundays and public holidays
Is there a warranty?
Yes. We offer a 1-year limited warranty. Please review our limited warranty policy for more information.
Do you have physical stores?
We currently don't have any physical stores and for the interim only sell through our online store.
How do I make a return?
We only provide exchanges of items as per our Returns [...]
Can I exchange an item?
We do accept exchanges and they follow the same conditions [...]
Do you accept returns?
To request for a return, please reach out to support by submitting your request via the "contact us" form. A member of our support staff shall respond as soon as possible.
Which currency will I be charged in?
We currently only support South African Rand (ZAR).
Is it safe to use my credit/debit card at this website?
We use third-party payment processing services to process all credit/debit card payment transactions. These payment intermediaries are PCI-compliant, which is the most stringent level of certification standard that ensures all cardholders’ data is stored, processed, and transmitted securely by using industry-standard encryption technology.
What payment methods do you accept?
You can make payment on our website using a valid debit card, credit card, EFT, Zapper or via PayJustNow.
Can I change my delivery address after I have placed my order?
If your order has not been shipped yet, then we [...]
