How do I contact customer service?
Monick Bosman2023-09-28T15:12:14+02:00Our customer service team is available from 8:30am to 6.00 pm between Monday to Friday. Closed on Saturdays, Sundays and public holidays
Our customer service team is available from 8:30am to 6.00 pm between Monday to Friday. Closed on Saturdays, Sundays and public holidays
Yes. We offer a 1-year limited warranty. Please review our limited warranty policy for more information.
We currently don't have any physical stores and for the interim only sell through our online store.
We only provide exchanges of items as per our Returns [...]
We do accept exchanges and they follow the same conditions [...]
To request for a return, please reach out to support by submitting your request via the "contact us" form. A member of our support staff shall respond as soon as possible.
We currently only support South African Rand (ZAR).
We use third-party payment processing services to process all credit/debit card payment transactions. These payment intermediaries are PCI-compliant, which is the most stringent level of certification standard that ensures all cardholders’ data is stored, processed, and transmitted securely by using industry-standard encryption technology.
You can make payment on our website using a valid debit card, credit card, EFT, Zapper or via PayJustNow.
If your order has not been shipped yet, then we [...]